Service Overview

Sapphire IMS is a robust IT Service Management platform that streamlines asset management processes for organizations. Its implementation enables real-time tracking, monitoring, and management of IT and non-IT assets throughout their lifecycle—from procurement to disposal. Key features include automated asset discovery, configuration management, software license tracking, and compliance monitoring. By centralizing asset data, Sapphire IMS reduces manual effort, minimizes asset loss, and optimizes resource utilization, leading to improved operational efficiency and cost savings. Its customizable dashboards and detailed reporting provide actionable insights for effective decision-making.

• Inventory Tracking: The software keeps track of all assets, including their location, status, and associated information.
• License Compliance: It helps ensure that software licenses are properly managed and compliant with vendor agreements
• Maintenance and Repair: The software can be used to schedule maintenance, track repairs, and monitor asset performance.
• Reporting and Analytics: It provides reports and analytics on asset usage, performance, and costs.